At Saltanat-e-Mutaal, we ensure that your exquisite jewelry reaches you safely, securely, and on time. All orders are carefully packaged with premium protective materials to maintain the pristine condition of your purchase.

Processing Time

All orders are processed within 1–2 business days of confirmation.
Handmade, bridal, or custom orders may require additional processing time, which will be communicated at the time of purchase.

Delivery Time

Standard domestic delivery within Pakistan typically takes 3–5 business days after dispatch.
For high-demand periods, festivals, or special collections, delivery may take slightly longer. Customers will be notified in advance.

Order Tracking

Once your order is shipped, you will receive a tracking number to monitor your shipment.
Saltanat-e-Mutaal is not responsible for delays caused by courier services beyond our control.

Safety & Security

All jewelry is insured during transit to ensure protection against loss or damage.
Customers are requested to inspect their order upon receipt and report any issues within 24 hours.

International Shipping

Currently, Saltanat-e-Mutaal ships primarily within Pakistan. International shipping may be offered in the future, and all relevant terms and charges will be communicated at the time of purchase.